Some take-away for students of our Computer-Supported Collaborative Work course:

Common errors:

Media Richness is the solution: no adding video channel is not necessarily better in terms of coordination effectiveness and group collaboration.

Text is knowledge: text is information but not knowledge, learning is not reading.

Challenges:

Mediating informal interactions among distributed teams

Invent uses of location-based services, pervasive comouting and awareness tools

Today's trends:

Computation is back to real, to things you can touch (roomware, tangibles,…)

Physical space, places, topology, context and infrastructure matters