Last week, at the CSCL symposium, I attended an interesting presentation by Alejandra Martinez about evaluating collaboration. She showed this table

Method requirements: - integrate context................ethnographical data (questionnaire, observation, focus groups...) - study of real situation................ qualitative analysis - participants' point of view................ qualitative analysis - new forms of interaction (technology)................ log recorded data - scalable and efficient processes................ qualitative analysis - visualization processes................ social network analysis or log parsing